With the “QuietKat Test Ride & Guarantee Program,” you pay an additional non-refundable fee ($150 for bikes and $225 for all-terrain trikes) to test-ride the QuietKat vehicle for up to 30 days and for fewer than 10 miles. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. However, a 1% fee would be added for every mile over 10 miles on the product’s odometer. QuietKat would arrange for, and cover the return shipping fees. The original shipping costs paid by the customer would not be refunded.
Sorry, we do not offer the Test Ride Guarantee on demo electric bikes.
To see how to initiate a return, please see our shipping, returns, and warranty page here.